Trust & Compliance

Your data.
Protected.

Enterprise-grade security built into every layer of our platform. We meet and exceed the most stringent industry standards for healthcare data protection, with HIPAA compliance, SOC 2 Type II certification, and comprehensive security controls.

HIPAA Compliant
Full PHI protection
Enterprise Security
Industry standards
GDPR Ready
European compliance

Security by design.

Every component of our platform is built with security as the foundation, not an afterthought.

End-to-End Encryption

All data is encrypted in transit using TLS 1.3 with perfect forward secrecy and at rest using AES-256 encryption with regularly rotated keys managed through AWS KMS. API communications use certificate pinning and mutual TLS authentication for enhanced security. Database encryption includes field-level encryption for the most sensitive PHI elements.

In Transit
TLS 1.3

Perfect forward secrecy

At Rest
AES-256

Industry standard encryption

Key Management
AWS KMS

Automated key rotation

Role-Based Access Control

Strict RBAC ensures only authorized personnel can access sensitive PHI. Granular permissions control what each user can view, edit, or export.

Multi-factor authentication
Granular permissions
Session management

Secure Cloud Infrastructure

Hosted on AWS with strict access controls, network segmentation, and regular security monitoring. 99.99% uptime SLA with automated failover.

Powered by AWS

Comprehensive Audit Logs

Every system action is logged and tracked with full visibility and accountability for compliance audits. Logs include user identity, timestamp, action type, affected resources, and IP address. Immutable audit trails are retained for 7 years and can be exported for regulatory review. Real-time alerting for suspicious activity.

[2025-01-27 14:32:15 UTC] User: admin@healthplan.com | Action: VIEW_PATIENT_RECORD | Patient ID: ****2345 | IP: 192.168.1.100
[2025-01-27 14:32:18 UTC] User: admin@healthplan.com | Action: EXPORT_REPORT | Report Type: HEDIS | Records: 1,247
[2025-01-27 14:32:22 UTC] User: caremanager@healthplan.com | Action: RUN_PREDICTION | Patient ID: ****6789 | Model: Disease Risk Scoring

Data Minimization

We collect only the data necessary to provide our services. No unnecessary data retention. Automated data purging after configurable retention periods.

90 days

Default retention period
(customizable)

Security Monitoring

Continuous security monitoring and vulnerability assessments. Critical vulnerabilities are remediated within 48 hours.

Ongoing monitoring

Incident Response Plan

24/7 security operations center with documented incident response procedures. Breach notification within 24 hours as required by HIPAA.

24/7

Security Monitoring

Security Training

All employees complete annual HIPAA and security awareness training. Background checks for all staff with PHI access.

100% compliance rate

Regulatory Compliance

We meet the highest standards for healthcare data protection.

HIPAA

Full compliance with all HIPAA regulations including Privacy Rule, Security Rule, and Breach Notification Rule. Business Associate Agreements (BAAs) provided to all clients.

Compliance framework maintained

Enterprise Security

Security controls aligned with industry standards for security, availability, processing integrity, confidentiality, and privacy. Comprehensive security framework maintained.

Continuously monitored

GDPR

Ready for European data protection requirements including right to erasure, data portability, and consent management. EU data residency options available.

EU Representative Appointed

Questions about security?

Our security team is here to help. Request our full security whitepaper or schedule a call.

Contact Security Team