A friendly, AI-powered WhatsApp assistant that helps members stay on track with their medications through personalized reminders, instant support, and intelligent conversation—available 24/7 in 40+ languages.
Meet patients where they already are—on the world's most popular messaging platform.
Message open rate
Compared to 20% for email and 45% for SMS
Global users
The world's most popular messaging app
App downloads required
Patients already have WhatsApp installed
Average response time
Instant, real-time conversations
Everything patients need to stay adherent, in one conversational interface.
Patients simply snap a photo of their prescription label. Our advanced OCR and NLP technology instantly extracts medication name, dosage, frequency, and prescriber information with 99.2% accuracy. The system automatically creates a personalized medication schedule and sets up reminders—no manual data entry required.
Auto-extracted from label
Schedule created automatically
Doctor details captured
Personalized medication reminders sent at optimal times based on patient behavior patterns, time zone, and historical response data. The system learns when each patient is most likely to take their medication.
AI-powered chat that understands context, remembers previous conversations, and responds like a real healthcare assistant. Patients can ask questions, report side effects, or request help anytime.
Always Available
Communicate in patients' preferred language to serve diverse populations. The system automatically detects language preference and translates all messages in real-time, ensuring clear communication regardless of linguistic background.
Proactive reminders before medications run out. The system tracks pill counts and sends alerts 7 days before refills are needed, with pharmacy location information.
Medication information, side effect guidance, and health tips delivered in digestible, easy-to-understand messages. Content is personalized based on the patient's specific medications.
Patients can easily report side effects. Severe cases are automatically escalated to care managers with full context for immediate intervention.
Powered by state-of-the-art natural language processing and machine learning.
Understands patient intent even with typos, slang, or incomplete sentences. Trained on millions of real patient conversations.
Detects frustration, confusion, or distress in patient messages and adjusts responses accordingly or escalates to humans.
Remembers previous conversations and patient preferences to provide personalized, contextual responses.
See how RxOracle's AI assistant can transform medication adherence.
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